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Report: #1337677

Complaint Review: Gogo LLC - Chicago Illinois

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  • Reported By: sueleela — New York New York USA
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  • Gogo LLC 111 N. Canal St. Chicago, Illinois USA

Gogo LLC Gogo Air Deceptive Monthly Charges Chicago Illinois

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About 14 months ago, I noticed on my company AMEX bill that GOGO has been charging me monthly.  I had cancelled my monthly pass, but upon my next flight when i logged in, they had automatically signed me up again without any verification notice to myself.  So months went by where I was billed and my company paid.  I noticed this, then called GOGO.  They canceled my account and I thought everything was fine.  Now I am just noticing it happened AGAIN.  They have been charging me monthly when I logged on to my account from a Delta flight WITHOUT notifying me that you were signing me back up for monthly charges.  And my company has been paying AGAIN for numerous months.  This is clearly a scam and must be illegal.  

This report was posted on Ripoff Report on 11/11/2016 12:33 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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