Complaint Review: Goldbar.net - Goldbar Enterprises LLC, President Marc Goldman - Miami Beach Florida
- Goldbar.net - Goldbar Enterprises LLC, President Marc Goldman 6538 Collins Ave. #133 Miami Beach, Florida U.S.A.
- Phone: 888-594-0068
- Category: Internet Services
Goldbar.net - GoldbarOne - Goldbar Enterprises LLC, President Marc Goldman - Subpar Software & Unprofessional Service Miami Beach Florida
*General Comment: facts on my end
*REBUTTAL Owner of company: Goldbar Enterprises & Gbresponder.com are a responsible, high volume email service provider
*General Comment: Goldbar is a Spammer
*Consumer Comment: Current Customer Comment
*REBUTTAL Individual responds: Apology & Explanation
*REBUTTAL Owner of company: Goldbar Enterprises Responds to & Exposes: Jeff Daniels, Simon Cowell, Shane Stone?
I recently signed up for GoldbarOne from www.goldbar.net which is advertised as an all-in-one autoresponder, shopping cart and internet marketing system. Before signing up for the service I found a few blog posts saying the service was subpar but they were dated in 2005 so I decided to give them a shot.
After only a few minutes of setting up with the GoldbarOne system I kept finding problem after problem. Every feature I went to setup had a problem that required submitting a Bug Request and spending valuable time trying to explain the problem to an Indian software guy who could barely write in English. I should note that I am an experience web developer myself so these aren't beginner issues.
After working through the initial issues I finally got my first Goldbar autoresponder setup. With a previous email delivery system I saw 95% of newsletter signups verify their email address once they opted in. With the Goldbar system this number dropped to just over 60%. Needless to say after repeated communication about this problem nothing was done and I lost hundreds of subscribers and likely thousands of dollars.
After only three weeks using the system it was clear that this alone was enough reason to find another system. In addition Goldbar.net never fixed a few of the other bugs that would greatly stunt the ability to run multiple websites. Their shopping cart design is also very obtrusive and drives interested customers away as it looks like it was developed by a 12 year old.
When I attempted to cancel the Goldbar representatives were very rude and wouldn't process the refund before the next monthly charge went through. I attempted to get a refund since I have already moved everything off their system and won't use anything for the month charged. After a few rude emails from Goldbar they still are unwilling to be professional.
If you are in search of a system look somewhere else besides www.goldbar.net and their GoldbarOne system, unless of course you want a bad system that will steal your money and cost you even more in lost sales.
Stay away from these frauds...
This report was posted on Ripoff Report on 06/07/2008 11:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/goldbarnet-goldbar-enterprises-llc-president-marc-goldman/miami-beach-florida-33141/goldbarnet-goldbarone-goldbar-enterprises-llc-president-marc-goldman-subpar-softwa-338045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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