Complaint Review: Golden Rentals - Murray Utah
- Golden Rentals 4340 south 300 west #E Murray, Utah U.S.A.
- Phone: 801-263-2301
- Web:
- Category: Boat Dealers
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I had recently set up to rent a couple of waverunners at this
establishment. I was told that they needed a credit card to hold the water crafts, and nothing more. I had them reserved for the
following week but do to unforseen circumstances I had to call the next day to cancel the reservation. It was then that they told me that I was going to be charged the FULL rental price of $474.00 and that there was nothing I could do about it. This company never disclosed to me that there would be any charges for cancellation nor did I authorize them to charge on my card. I am currently contesting the charge with my credit card company but am outraged that companies can do this sort of thing without open disclosure.
This company had a weeks notice of my cancellation but had already charged my card at the time of the reservation agreement. I have learned to be more careful, so just watch out!
This report was posted on Ripoff Report on 07/12/1999 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/golden-rentals/murray-utah-84106/wave-runner-rental-rip-off-golden-rentals-564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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