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Report: #1317745

Complaint Review: Gold's Gym Mooresville - Mooresville North Carolina

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  • Reported By: Anthony — Carrollton Texas USA
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  • Gold's Gym Mooresville 191A West Plaza Drive Mooresville , North Carolina USA

Gold's Gym Mooresville Cancellation policy Mooresville North Carolina

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 I had changed jobs out of state so I needed to cancell my gym membership. I had two weeks to sell the house and move my family to Ohio. I went to the gym to cancel my membership and explained my circumstances. I was told I must cancel online. I handed them a copy of the the sale of our house and a copy of my new contract in Ohio. I went online and cancelled with my iPad. A month later I was charged again. When I called they told me they had my documents but they do not have my cancellation notice. I told them what I did and they said you cannot cancel from an iPad. I re submitted from the work computer and I have a cancellation e-mail from them. I was charged again this month with a additional $25 maintenance fee. I called and they told me they do not take house sale documents because I could just move. I said I gave you a contract too. She told me that was not good, I need a copy of my pay stub. That news to me. Two months ago these documents were good enough. Today I will go to the bank and dispute the charges and any future charges. I read on-line I am not the only one they are doing this to. Buyer beware!!!!

This report was posted on Ripoff Report on 07/19/2016 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/golds-gym-mooresville/mooresville-north-carolina-28117/golds-gym-mooresville-cancellation-policy-mooresville-north-carolina-1317745. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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