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Report: #1327498

Complaint Review: Ripoff Report | Government Tax Lien Network Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Government Tax Lien Network a tax lien investment education company. Government Tax Lien Network provides tools, techniques to combine the power of tax lien investing with real world real estate opportunities. Government Tax Lien Network takes pride in providing premium tax lien education to students in written, audio, and book format

  • Submitted: Sat, September 10, 2016
  • Updated: Wed, May 16, 2018
  • Reported By: saysia — Maryland USA
  • Government Tax Lien Network Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Government Tax Lien Network a tax lien investment education company. Government Tax Lien Network provides tools, techniques to combine the power of tax lien investing with real world real estate opportunities. Government Tax Lien Network takes pride in providing premium tax lien education to students in written, audio, and book format

    Nationwide
    USA

Government Tax Lien Network Verified TRUSTED Business REVIEW: Customer Satisfaction Commitment: Government Tax Lien Network id dedicated to student satisfaction and have implemented quality control procedures to insure that they are 100% satisfied.
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service Government Tax Lien Network pledges to always resolve any issues: feel safe, confident & secure when doing business with OnRevenue.com recognized by Ripoff Report Verified™ as a safe business service.

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REVIEW UPDATE: May 16, 2018: Government Tax Lien Network remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Government Tax Lien Network is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, Government Tax Lien Network has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, Government Tax Lien Network has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Government Tax Lien Network remains committed to improving customer satisfaction. [continued below]....

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Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at editor@ripoffreport.com.

Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to Government Tax Lien Network for its full commitment to quality customer service.

Ripoff Report's discussions with Government Tax Lien Network have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Government Tax Lien Network listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

Government Tax Lien Network's President of Operations, Troy Stevens, has informed us that his personal philosophy is that our students success and happiness is the heart of our business. Mr. Stevens feels it is critical to listen to our students and to respond promptly and properly.

Government Tax Lien Network is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..



The information provided in this report below is based on comments made by Troy Stevens during an onsite inspection held by a third party verification company with no biases towards Government Tax Lien Network.

Government Tax Lien Network is an educational company that provides national seminars across the nation to individuals looking to enter or further a career in real estate. These courses cover a multitude of aspects of the real estate field, and are taught by highly trained and experienced specialists. Troy Stevens, CFO of Government Tax Lien Network stated the following about his company, "we have an A to Z style. We do everything from tax liens, to house flipping, to hard money lending, and everything in between."

Leads for Government Tax Lien Network are compiled through internal marketing that primarily consists of direct mail or radio advertising. A potential client can attend a free 90 minute seminar that includes lunch, free gifts, and additional information about their advanced courses. If the client decides to proceed they can attend a three day seminar for $595 that also includes a lifetime membership to their tax lien expert website. Mr. Stevens explained, "from there we sell advanced training classes."



CUSTOMER CARE & COMPLAINT RESOLUTION – GOVERNMENT TAX LIEN NETWORK

During the onsite interview Mr. Stevens was asked to describe a situation where a client was not satisfied with the level of service they received. He explained that their biggest complaint is from people to attend the free 90 minute seminar and feel like they can't afford additional training. In order to remedy this, "we have additional training sources that are less expensive." Additionally, if there is a complaint from someone who attended a paid seminar and is dissatisfied Government Tax Lien Network will refund their money.

When asked to comment on complaints posted on Ripoff Report's website Mr. Stevens expressed that the statements were made by an individual who could not afford the $595 three day seminar. He further stated, "we're an educational company there is all levels of education." Government Tan Lien is wants to help individuals attain knowledge, and will showcase their various means of doing so. We additionally stated that following about his teachers and product, "our instructors have years of experience. Tax liens themselves are government backed, so the government guarantee's the rate of return on those."

When asked what type of changes they have made to honor their commitment to make things right with the consumer per the request of Ripoff Report, Mr. Stevens stated, " we’ve really beefed up our customer service. We’ve extended our customer service hours. We’ve really worked with the presentation itself."



Government Tax Lien Network is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, " I think it’s a big deal. We want to show our customers that we are here and we’re trying to do the right thing. We’re an educational company we want to make sure that our students feel comfortable, we’re not a fly by night type of company. So that’s important to us."



GOVERNMENT TAX LIEN NETWORK – STATEMENT FROM THE PRESIDENT OF OPERATIONS – TROY STEVENS

" We are one of the leading educational seminar companies teaching people how to buy tax liens and flip houses. our team is there for you, and always will be.

Government Tax Lien Network 's Government Tax Lien Network's team have expressed that they feel confident in doing their job. Government Tax Lien Network takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, ""Government Tax Lien Network student satisfaction is our main goal. We provide a positive working environment for our students and employees. "

Ripoff Report was pleased to learn that Government Tax Lien Network 's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM GOVERNMENT TAX LIEN NETWORK

Government Tax Lien Network recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Government Tax Lien Network has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with Troy Stevens , Ripoff Report is convinced that Government Tax Lien Network is committed to quality delivery of services resulting in total client satisfaction.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that Government Tax Lien Network meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Government Tax Lien Network Real Estate Workshops Riverton Utah

ABOUT THE RIPOFF REPORT BELOW:


Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.


NOW TO THE ORIGINAL REPORT THAT WAS FILED


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I attended a free seminar to learn about purchasing tax lien certificates. During the free seminar the presenter gave introductory infromation about tax lien certificates and the opportunity to invest safely in the tax lien market. It was enough information to peak many of the attendees interest to know more about this investment opportunity. The speaker also very quickly presented a software system that the GTLN offered to anyone who purchased the $597 training package that streamlined the tax lien purchasing process. We were informed in additon to access to software  and software training we would also receive in dept 3 days of training to teach us how to successfully invest in tax lien certificates. He did mention that they would talk some about other real estate investment opportunties.


The 3 day training was from 8:30-6pm each day. Unfortunately, the training was not at all training! Rather, this room of about 60-70 people paid $597 each to listen to a 3 day sales pitch to buy "adavnced training" that cost $29,900 or $39,900. This bomb was dropped on the first day of training about an hour before the day was to end. The facilitator very casually says " you guys do know that we are an education company and we offer advanced training for either $29K or $39K.  


The $597,  3 day training class was essentially a platform for the GTLN to talk about the ROI opportunities if you purchased houses to rehab, flip, or leasing with options. They also talked in great detail about wholesaling contracts. There was very little substance in relation to tax lien certificates. In fact, I would say that they did not introduce any new information that wasn't previously presented at the free seminar. They displayed the "tax lien software" for maybe 10 minutes on day 2 of the sales pitch.  


 They requested that all of the attendees list their assets, bank account balances, retirement balances, credit card available credit lines, and credit scores. As such a great portion of the 3 days was spent talking about how to use credit cards for business investments. It didn't take long to realize that the use of credit cards was being pushed inorder to finance the outrageous $30K-$40K fees that they are charging in order to truly have access to their systems. They even instructed the class as lunch assignment to call our credit card company to ask for an credit increase.


I believe that I along with the other attendess were grossly mislead! We were told that we were paying $597 for training and access to software that would enable us to successfully invest in tax lien certificates. That was the furthest thing from the truth. We also learned that the "software" is nothing more than a portal to county and local governments. Although, we were told that the software would make the purchasing process easier and more conveient during the free seminar we were told during the 3 day sales pitch that any properties listed online were esentially leftovers that no one wanted. We were not provided any training materials only the opportunity to take notes. When an attendee asked about access to materials the presenter responded that materials are a waste of time and not helpful. However, a little further into his presentation he informed us that if we signed up for the grossly overpriced adavnced training we would have access to on demand materials. 


Plain and simple....The Government Tax Lien Network aka Real Estate Workshops, LLC is a scam! Most people can not afford to pay $30K-$40K for the essentials let alone training that appears to be bogus! I would have never paid $597 if I was told that additional cost were in the tens of thousands of dollars. In fact, I was under the impression that all of the training that I needed to be successful with tax lien investing was covered with the $597 payment.  

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