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Report: #778011

Complaint Review: Govolo - Internet

  • Submitted:
  • Updated:
  • Reported By: Brandon — Bayern Internet United States of America
  • Govolo Internet United States of America

Govolo govolo.com govolo.de govolo.nl Left Stranded at Airport, get to see family only once a year, Internet

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So pissed off I will write this in English, German, and French

I purchased a ticket on govolo ( www.govolo.com govolo.de) because it was cheaper than the other airlines. Like most people the days leading up to my travel were very hectic and i forgot to check back with govolo, since they had my credit card and sent me a "reservation number"

Low and behold i travel 4 hours to the airport ( my family already in amsterdam ) show up at the airport in Munich and they inform me... were sorry your name is not in our system. "Try calling Govolo to get this figured out." If you want to catch this flight you will have to pay 540.

(WHY is there NO Phone Number for govolo? )

Ich habe bei Govolo eine Flugkarte gekauft weil sie billiger war. Wie die Meistens, hatte ich viel in den letzen Tag vor meine Flugzeit zu tun, und dann nicht auf Govolo beachtet denn ich hatte gedacht sie waren schon gekauft und die haben mir eine Reservierungnummer gegeben.

Dann wahre ich vier Stunde nach dem Flughafen gefahren. Jetzt kommt der Hammer. Bei dem Check-In hat der Kerl mir gesagt, entschuldigung aber ich sehe Ihre Name nicht. Bitte rufen Sie Govolo an. Habe auf der Internet geschaut, aber es gibt keine Telefonnummer fr Govolo! Sorry aber sie knnen leider nicht mitfahren. Die einzige mglichkeit fr Sie ist eine Flugkarte fr 540 zu kaufen.

g:

Alors pissed off Je vais crire cela en anglais, allemand et franais, ai achet un billet sur Govoyages, car il tait moins cher que les autres compagnies ariennes. Comme la plupart des gens les jours qui ont prcd mon voyage ont t trs mouvemente et ai oubli de vrifier avec Govoyages, car ils avaient ma carte de crdit et a envoy un &quot numro de rservation" Faible et voici je voyage 4 heures aroport (ma famille dj Amsterdam)
montrent aroport de Munich et ils ;ont informer ... ont t dsol que votre nom n est pas dans notre systme. quot;Essayez appeler Govoyages pour obtenir cette compris." Si vous voulez attraper ce vol, vous devrez payer 540 . (Pourquoi est-il aucun numro de tlphone pour les Govoyages?)


I bought a plane ticket at Govolo because it was cheaper. Like most, I had to do much in the last day before my flight time, and then not considered to Govolo because I thought they were already bought and gave me a reservation number.

Then I drove four hours after the real airport. Now comes the hammer. At the check-in the guy told me, sorry but I do not see your name. Please call Govolo. I looked on the internet, but there is no phone number for Govolo! Sorry but you can not ride, unfortunately. The only possibility for you is a ticket for 540 buy.

So pissed off I'll write it in English, German and French, I bought a ticket on Govoyages because it was cheaper than other airlines. Like most people the days before my trip was very hectic and I forgot to check with Govoyages because they had my credit card and sent a "confirmation number" Low and behold I travel four hours to airport (my family already in Amsterdam) show at Munich airport and they, have informed ... were sorry that your name is not n in our system. quot; Govoyages Try to call to get this understood. "If you want to catch this flight, you will pay 540. (Why is there no telephone number for Govoyages?)

This report was posted on Ripoff Report on 09/17/2011 03:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/govolo/internet/govolo-govolocom-govolode-govolonl-left-stranded-at-airport-get-to-see-family-only-onc-778011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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