Complaint Review: Green Dot - Internet California
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- Author Not Confirmed
- Green Dot Internet, California United States of America
- Phone: 800-473-3636
- Web: www.moneypak.com
- Category: Financial Services
Green Dot MoneyPak I bought a MoneyPak card and the card is showing that it has already being used. Internet, California
*UPDATE Employee: Green Dot Corporation Response
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I purchased a MoneyPak card from Wal-Mart on 2/22/12. The card has a number wrong on the back of the card that comes up invalid on their website, but when I entered the number off the receipt it shows money on the card. Now their giving me hell about getting my money back because now the card is showing used and the right number was never given out. I spoke with a Manager from Wal-Mart yesterday and he said their going to take the cards off their shelves as soon as Green Dot/MoneyPak contract is up. For those of you who read this please tell your folks not to buy these cards anymore, you will get burned. If you call the 1-800-473-3636 they'll put you on hold and then ask for all kind of personal information before the even help you. They're full of b/s don't trust them and please stop using them.
This report was posted on Ripoff Report on 02/23/2012 03:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/green-dot/internet-california-/green-dot-moneypak-i-bought-a-moneypak-card-and-the-card-is-showing-that-it-has-already-b-843632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Green Dot Corporation Response
AUTHOR: Green Dot Corporation - (USA)
SUBMITTED: Monday, February 27, 2012
We apologize for your experience. MoneyPak is a safe and secure way to reload prepaid cards, make same day payments and add money to Paypal accounts. If there was an issue with the MoneyPak you purchased, we will need some information from you to help you recover your funds. Please contact the MoneyPak helpline at 1-800-473-3636 or send an email to Customer.Advocacy@greendotcorp.com. If you send an email, please include your name, a contact number, ticket number for your issue(if you were provided one) and a short description of the issue.
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