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Report: #1233814

Complaint Review: greendot - Nationwide

  • Submitted:
  • Updated:
  • Reported By: bikerbill — kellogg Idaho USA
  • Author Not Confirmed What's this?
  • Why?
  • greendot Nationwide USA

greendot dispute on a charge made on my card Nationwide

*UPDATE Employee: Green Dot Corporation Response

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Im a greendot card holder.Ive never had any problems with them until today.I noticed on my account statement that a charge of 29.95 was charged to my card.I didnt order anything so no clue what this charge is.I called the number on my card and the lady was very rude for one,then she wanted to argue with me saying i mut have ordered something and forgot about it,ARE YOU KIDDING ME,no i did not,so aftrer a lot of bull crap,she said they would send me a new secured card and it woud take two weeks for me to get it.So now i have no acsese to my funds on the card.I tryed to log into my account and its telling me im entering the wrong info..Bull s*,I know my info...They said i had to send in a transaction dispute report,which i have to down load and send in.Ok so ill do that but the lady said I maynot get my 29.95 back.WHAT THE HELL,thats my money and i want it back.....

This report was posted on Ripoff Report on 06/05/2015 02:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/greendot/nationwide/greendot-dispute-on-a-charge-made-on-my-card-nationwide-1233814. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Green Dot Corporation Response

AUTHOR: Green Dot Corporation - (USA)

POSTED: Monday, June 08, 2015

Please visit https://www.greendot.com/greendot/help#dispute for information on disputing charges on your account and our dispute process. If you were having difficulties logging on to your account, please go through the steps to recover your login information. -Green Dot

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