Complaint Review: Grow.com - Orem Utah
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- Author Confirmed
- Grow.com 1401 Research Way #2200 Orem, Utah United States
- Phone: 800-515-7049
- Web: www.grow.com
- Category: Computer Software, Software, software services, Computer Technology
Grow.com Grow.com is a SCAM with HORRIBLE Customer Service Orem Utah
*Author of original report: Grow.com has made the situation right by us
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Grow.com is a scam. They lie to you to get money upfront and then don’t provide the service. Their platform does not work. They have over 150 integrations but what they don’t tell you is that they have never tested them and they use their clients money and time to troubleshoot the API. Their customer service is the worst. The account representatives do not have phones and the only way you can contact them is by email or scheduling a meeting time online days and weeks in advance. Our account representative Jason Brown is basically a middle man and can’t get anything done for his clients. The founders Rob and Ryan Nelson don’t care about their clients either. We reached out to them with our concerns and they did nothing. Worst customer service. Product DOES NOT WORK. They lie to you and BAIT AND SWITCH you once you sign up and pay them.
This report was posted on Ripoff Report on 08/07/2018 08:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/growcom/orem-utah-84097/growcom-growcom-is-a-scam-with-horrible-customer-service-orem-utah-1455426. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Grow.com has made the situation right by us
AUTHOR: kaylee - (United States)
SUBMITTED: Monday, August 20, 2018
We were able to come to a resolution with Grow.com and we retract our prior statements. It had come down to a miscommunication.
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