Report: #1208951

Complaint Review: Hamlin Dental Group - Northridge California

  • Submitted:
  • Updated:
  • Reported By: jefs328 — Northridge California
  • Hamlin Dental Group
    8540 Reseda Blvd Ste 101
    Northridge, California

Hamlin Dental Group Hamlin Dental, Dr. Reza BEWARE of HAMLIN DENTAL GROUP - Up-selling and Bullying Clients into Extra Service and Refusing Services You Are Covered Northridge California

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BEWARE, this place is a SCAM.  First time visit for a exam & cleaning.  I had a very long wait before I was seen.  Most places you have to wait, but not this long.  That is not what I'm upset about.  Once I was seen, they did X-rays.  After X-rays, I waited another 10-15 minutes before the doctor came.  He came looked at the X-rays and teeth and then walked away.  Then the negociator comes in and tells me I need a deep cleaning that is not covered by your insurance.  I ask, how much it cost?  She said $540.  I said, no thanks, I'll just get the regular cleaning this time.  She said, No, only deep cleaning or nothing.  The dentist will not do it.  I ask why, she just kept saying, the doctor will not do it.  She had a lot of attitude.  She seems like she is very experienced in her negociating role, I mean bullying role.  My insurance covers the X-rays, exam and cleaning for sure.  How can they deny it?  Trying to force me to do the deep cleaning or I get nothing.  This totally seems like a SCAM.  They probably use this tactic on everyone, also up-selling and bullying you to do extra services.  This is not the right way to do business.  I get two cleaning a year through my insurance, they used up one.  So I have to wait 6 months before getting another cleaning.  They are going to get paid by the insurance for services they never provided.  Beware - Do Not Go Here.

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