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Report: #366876

Complaint Review: Hank's Furniture - Sherwood Arkansas

  • Submitted:
  • Updated:
  • Reported By: Jonesboro Arkansas
  • Hank's Furniture 5708 Warden Road Sherwood, Arkansas U.S.A.

Hank's Furniture - Hank's Fine Furniture Sold me defective merchandise, refused to correct the situation. Sherwood Arkansas

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Hank's furniture is by far and without a doubt the biggest ripoff I've ever experienced. My wife and I recently purchased a couch and love seat for just over $1,800. From the day it was delivered we noticed problems with the fabric. It was wearing down and not holding up. We called the store and were told to give it more time. The problem got worse and we were given the run around only to find out after about 3 months that they were unwilling to remedy the situation. They were extremely rude and hateful. This includes the store manager as well as the so called customer service department. The continue to blame everything on the manufacturer (Klaussner). I'm left without any choice, but to file suit. The money is important, but I'm more upset by the principal of the entire ordeal. I've heard from other people who have had similar experiences. There hope is that they can string you along long enough that you just give up trying. If anyone else has a similar experience with this company, please post your report.

Ryan
Jonesboro, Arkansas
U.S.A.

This report was posted on Ripoff Report on 08/25/2008 08:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hanks-furniture/sherwood-arkansas-72120/hanks-furniture-hanks-fine-furniture-sold-me-defective-merchandise-refused-to-correct-366876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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