Complaint Review: Harbor Touch - Allentown Pennsylvania
Harbor Touch Joel A. Took $36 every month for 25 months from my business account Allentown Pennsylvania
*Consumer Comment: Ripped By Harbor Touch as Well, Let's Start a Law Suite
On 3/29/2012 I completed an application with this company for credit card processing services. It was submitted to Harbor Touch by the company agent (John) and a couple days later the agent told me that the application had a problem and would not be processed. I then decided to stay with my current credit card company. Recently I was alerted by my accountant about a monthly payment of $36 and with further investigation I discovered this was a charge by Harbor Touch. Today 01/26/2015 I contacted the company customer service department and demanded a refund of all payments paid totaling $900. The CSR refused to refund the $900 so I asked for a supervisor. I then spoke with Joel A. who refused to give last name and he also rudely refused a refund saying the application was a contract in force. Mr. Joel A. claimed that a $.01 was processed on the machine which constituted service. This $.01 was not done by my business and likely a test transaction by the agent or Harbor Touch. The company breached the application and did not perform any services to my business. I have also never received any communications from Harbor Touch regarding application/account. I see Harbor Touch has the same standard generic response to all compliants.
This report was posted on Ripoff Report on 01/26/2015 02:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/harbor-touch/allentown-pennsylvania-81809/harbor-touch-joel-a-took-36-every-month-for-25-months-from-my-business-account-allento-1204492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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