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Report: #88268

Complaint Review: Harlem Furniture Company - Hillside Illinois

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  • Reported By: berwyn Illinois
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  • Harlem Furniture Company 123 Hillside IL Hillside, Illinois U.S.A.

Harlem Furniture ripoff Company 5 weeks to get a dinnette B.S !! Hillside Illinois

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I ordered my furniture 1 month before I needed it so I would be able to finish painting and decorating.
A couple days before scheduled delivery I receive a call telling me that certain pieces were missing from my order, so they were going to deliver what they had I said OK.

The day before calls & says your end tables won't make it either just couches(I was pissed) so I told her to reschedule when everthing is together she said " I'll call you in 2 weeks I said What !! 2weeks that's crazy! I need it now I told her.

I called the store Pete was my salesman (good guy) I told him the story he tried to do what he could.

They finally deliver the couches now the tables & chairs weren't with other I said where's my dinnette Oh It's back ordered!

I called the young lady (african -american ) no help what so ever had no ansewers for me. They used your table to fill another order before mine( I went off).

Let me talk to your manager; no luck she said I'll have the mgr send you a coupon or bs certificate?

It took 2 deliveries and me to pick-up the stuff and I still didn't get the table I ordered because it was still out of stock but they still had it on display in the showroom.

I told the asst gm make me happy and give me that one off the floor model! He said no I can't do that! I said why not those are the rule F--- the rules make me happy he won't budge.

So I had to pick up another table at their warehouse 20+ miles away. I was angry & I will never go to Harlem Furniture again and all the people I know, will know not to go there.

Very unprofessional non-speaking english under -educated stupid rude, sales people I've ever delt with before & cowards cannot keep their word. They should go out of business if everyone would not tolerate there sh**!!

Joe
berwyn, Illinois
U.S.A.

This report was posted on Ripoff Report on 04/19/2004 10:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/harlem-furniture-company/hillside-illinois-60632/harlem-furniture-ripoff-company-5-weeks-to-get-a-dinnette-bs-hillside-illinois-88268. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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