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Report: #1246701

Complaint Review: HCTRA - Internet

  • Submitted:
  • Updated:
  • Reported By: Srn3 — Houston Texas USA
  • Author Confirmed What's this?
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  • HCTRA Internet USA

HCTRA Houston county toll road association HCTRA IS THE WORST, MOST CRIMINAL TOLL AUTHORITY IN THE ENTIRE U.S.A. Houston Texas

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 As a young, recent graduate from Texas State University, I moved to Houston, T.X. from San Marcos, T.X., with my B.A. degree, $5000 I had saved all year for this moment, a promising job offer as an accountant at an engineering firm, and my one year d son strapped safely in his car seat. I was determined to give my beautiful son the life he deserves. I began my 9-5 grind and all was going well. I was making enough to get by without asking for any handouts from anyone, not even the government, although I qualified for Medicaid, food stamps, etc. Raised an army brat, I learned from a young age that integrity & hard work were critical attributes. As a healthy, young adult, I made the decision early on that I would never take advantage of welfare programs designed to help those who weren't healthy or able & needed a little extra help for themselves & their little ones. I relied on my hard work to get a promotion that would provide me and my son with money we could save to build our bright futures. Four months after I began my job, my mom grew I'll and rented a place in Houston that would be large enough for the three of us to stay in & close enough so I could take care of her & keep my job. I had a one year lease with my apartment & paid my rent & all my bills online. I asked my neighbor to collect my mail for me once a week & notify me if there were any cards, important letters, etc . My mom got well enough to live on her own after two months & I returned to my apt. My neighbor gave me my mail & I noticed letters from Hctra. There were a few invoices billed to me for toll charges. I didn't have an ez tag because every other city & state I lived in had toll road authorities that would bill me my toll charges plus 25 cents for a convenience fee. I was mortified to discover the Houston toll authority charged a $37 fine. I frantically signed on to my online account with the knowledge that I had used the toll road a handful of times when I was in a rush to get to work. My fears were confirmed. I owed $600.00 for going through a toll a grand total of 13 times (lucky number huh?). I couldn't pay it and couldn't even afford to put $350, the minimum cost,to start a payment plan. I called Hctra to explain my situation and beg for leniency in vain. I was greeted my cold voices on the other end of the phone. Determined, I went to an Hctra physical location to talk to an employee. Within five minutes I realized I would have no mercy shown to me. Struggling to hold back tears of defeat and frustration, I caved. The woman told me if I couldn't pay, I needed to leave, there was nothing she could do. My son, sensing my anguish, clung to me tighter than ever and gave me a kiss that gave me the strength to regain my composure, thank the woman for her help, and leave with the small ounce of pride I clung so desperately to. Two months later I received a letter in the mail from linebarger goggan blair & Sampson llp, trying to collect the 600$ in fines us 400$ in fines that had accrued in the past 2 months. I've managed to save up 300$ for a down payment, although the minimum is now 500$. If I will be able to pay it in time is a question that races through my mind sever times a day. What Hctra does to their fellow citizens and hard working human beings makes me sick. It has made me reconsider if I want Houston to be the city I build my life in. The city I thought a year ago, at the age of 22, as I strapped my baby boy into his car seat and set out for the long road ahead, really was a place of promise & opportunity for young pioneers fighting for a spot in the professional world, and if so, why has such an immoral, unregulated, private company been contracted to steal money from the pockets of hard working Houstonians? When & how will they be stopped?

This report was posted on Ripoff Report on 08/05/2015 08:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hctra/internet/hctra-houston-county-toll-road-association-hctra-is-the-worst-most-criminal-toll-authori-1246701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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