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Report: #681744

Complaint Review: Hertz - Orlando Florida

  • Submitted:
  • Updated:
  • Reported By: Ted — Indianapolis Indiana USA
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  • Hertz Orlando, Florida United States of America

Hertz Hertz and PlatePass Scam Orlando, Florida

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I'd like to alert everyone to a scam by Hertz, in case you happen to rent from them. I'm sure other rental agencies have something similar but I'll tell you what we encountered when we rented from them at the MCO airport in Orlando recently.

Theyuse something called PlatePass, which you can use to drive right past toll booths without slowing down or even diverting off the highway to the toll booth area. If you're not careful the toll booths come up rather quickly and if you get caught out in traffic and cannot get over you'll end up using PlatePass whether you want to or not.

You will encounter two toll booths between the airport and DisneyWorld. There is a $2.50/day service fee for using PlatePass, in addition to the toll charge. Your credit card will automatically be charged. If you did not rent with a credit card you will be mailed a bill from PlatePass several weeks after you return home.

Here's the scam. If you use PlatePass even one time you will be charged $2.50/day foryour ENTIRE rental period, up to a maximum of $10/month, in addition to any toll fees. It does not matter if you used PlatePass on the first day of your rental or the last. To avoid the PlatePass service fees be sure to always use the drive-up toll booth window.

Here's my question. Does anyone know what would happen if someone just ignores the bill they get from PlatePass? Would it go on their credit report or what?

This report was posted on Ripoff Report on 01/12/2011 01:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hertz/orlando-florida-/hertz-hertz-and-platepass-scam-orlando-florida-681744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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