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Report: #641672

Complaint Review: Highend Vacation Properties - Kansas City Missouri

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  • Reported By: Karina — Modesto California United States of America
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  • Highend Vacation Properties 1130 Walnut Street Kansas City, Missouri United States of America

Highend Vacation Properties Corporate American Escrow Fraud Companies/Scammed out of Money Kansas City, Missouri

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I was contacted in late July of 2010 by John Mack from Highend Vacation Properties to sell my timeshare weeks. He said he had a buyer & sent me the Rental Contract. It looked legit, so I signed it & faxed it back on July 29, 2010. After he received the contract, he called to tell me that I would be contacted by Corporate American Escrow, the Title Company, to work out the details. Anthony Gonzalez from Corporate American Escrow contacted me on August 3, 2010 & sent me their Customer Satisfaction Guarantee & Rental Transfer Agreement. He also asked for the maintenance fees of $6,435.00 to be wired to an account in Mexico.  Since the Timeshare I own is in Mexico, I assumed that the fees would be transferred to the Resort once the deal was closed. I wired the money on August 5, 2010. I called the Title Company on the 6th to see if they had received the money & they confirmed that they did. I was told I would have my proceeds the following week.


I called Corporate American Escrow on August the 12th & no one answered. I tried calling Highend Vacation Properties & no one answered there either. I tried every day for the next week & I finally got to speak with Anthony Gonzalez on the 23rd. I asked why I could not reach anyone for the last several days & he said that they were very busy. Then he asked me for an additional $1,250.52 that was supposed to be the 5% commission due to Highend Vacation Properties. I told him to take it out of my proceeds. He said that he could not because it was illegal for him to do so. I told him the commission is an upfront fee & he said to talk to John Mack at Highend about it.


I called John and he said that per the contract I had to pay it. I told him that I did not have a problem paying the commission fee, but I refused to wire anymore money upfront. I told him I wanted to cancel the transaction & he said I would have to speak with Corporate American Escrow. I called the Title Company and of course could not reach anyone.


I was able to reach Anthony Gonzalez on August 26, 2010, & he said that Highend had lowered the commission fee to 2.5% & I only had to wire $625.26 to the Mexico account. I told him that I had no way of wiring the money to him since my husband had closed the account & I wanted to cancel the transaction. He said he would get back to me the next day. A few days passed by with no return call so & I called John Mack at Highend & left him a message.  He didn't return my call. I have been trying to reach someone from both companies & when they see my number they let it go to voice mail or they answer & hang up.


I tried again on September 17, 2010 to reach Anthony Gonzalez from Corporate American Escrow & as soon as I told Monica Alaci, the receptionist, who I was she hung up on me. I have no way of speaking to anyone from either company to get my money back.  


   

This report was posted on Ripoff Report on 09/17/2010 04:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/highend-vacation-properties/kansas-city-missouri-64106/highend-vacation-properties-corporate-american-escrow-fraud-companiesscammed-out-of-money-641672. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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