Report: #1450662

Complaint Review: Hilton American Express Card -

  • Submitted:
  • Updated:
  • Reported By: James — Suwanee United States
  • Hilton American Express Card

    United States

Hilton American Express Card Hilton Honors American Express Hilton Card Was sold benefit of card as diamond membership which is correct. However was also sold on the fact that i could use delta clubs at airport which is absolutely wrong! Called customer service number and was told they could enroll through priority pass 1st time i heard that. Hilton honors rep transferred me to priority pass probably to get me off phone knowing priority pass could not enroll me on same day another wrong! Called back to Hilton customer sevice. The could credit $27 which would be great if travelling to Alaska for vacation myself but benefit is for wife and kids. Wrong again. Hopefully supervisor will call me back so i can cancel card. What is the $450 benefit as now i am not sure. I was wrong to get this card. Writing this so others do not experience bad service or lied to about benefits.. Nationwide

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Improper sales to get me to sign up for a card which is now useless to me. LIED about available benefits of card . LIED about how to receive benefits. Hope nobody else signs up for card unless they read every asterisk and do not believe what they say on the phone because they lie.

This report was posted on Ripoff Report on 07/07/2018 11:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hilton-american-express-card/-/hilton-american-express-card-hilton-honors-american-express-hilton-card-was-sold-benefit-o-1450662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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