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Report: #348645

Complaint Review: Hinnerschietz Auto - Emmaus Pennsylvania

  • Submitted:
  • Updated:
  • Reported By: Allentown Pennsylvania
  • Hinnerschietz Auto 4845 Buckeye Rd. Emmaus, Pennsylvania U.S.A.

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This company will lie to your face. Do costly repairs the vehicle does not need. Sells cars in less than good and or checked quality. Then play the ignorant card. Stay far away. Do not work for buy or sell for them.

Richard
Allentown, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 07/08/2008 08:35 AM and is a permanent record located here: https://www.ripoffreport.com/reports/hinnerschietz-auto/emmaus-pennsylvania-18049/hinnerschietz-auto-sales-service-lied-fired-and-tried-to-destroy-character-emmaus-penn-348645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
1Employee/Owner

#7 Consumer Comment

This Report should be removed immediately

AUTHOR: One Pleased Customer - (U.S.A.)

POSTED: Monday, August 03, 2009
It's quite obvious that the person filing this claim is an ex-employee that was probably let go for all the right reasons.

I would just like to say that my family and I have been doing business with the Hinnerschietz family for YEARS. They are very well known throughout the Valley and probably further out than that. They have an excellent reputation for both their Recon/Service Department as well as their Sales lot. My family and I use them for everything, we have bought several cars there without any problems, not to mention that they provide FREE carfax reports for you without even asking and never sell anything on the lot that has been in an accident. Their recon department does amazing work, I can't even believe the difference when I pick up my vehicles, you can't even tell I have messy kids! And as far as their service center goes, they have a new mechanic that is from another dealer, and he is always friendly and VERY knowledgable. He has not, nor has any mechanic there EVER made any costly changes that I did not need. Therefore, I wish there was a way to remove this article, because it's simply ridiculous. I will forever do all my automotive needs through HINNERSCHIETZ!
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#6 REBUTTAL Owner of company

A note from the owners of Hinnerschietz Auto Sales & Service

AUTHOR: Hinnerschietz - (U.S.A.)

POSTED: Saturday, February 28, 2009
"Whenever one reads an opinion such as this, one should always consider the writer's point of reference; i.e., where is this person coming from? Is he an angry family member, a dissatisfied customer, or a disgruntled ex-employee? And if he is, indeed, the latter, should one expect a glowing endorsement? More likely, an ex-employee who has an axe to grind is apt to attempt to derail the sort of success that this family-run business has experienced the past thirty years. Other evidence to consider: how could a business grow and thrive for over thirty years without the best sales lead a business could ever receive: word of mouth? Why do our customers return to us time again and tell their friends and family about our great service? In the end, one needs to read this and feel sort of sorry for the author who really has little to do but to attempt to drag others down to his level."
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#5 Author of original report

ASK AROUND WE ARE STILL IN BUISNESS are you?

AUTHOR: Rochelle - (U.S.A.)

POSTED: Tuesday, February 17, 2009
The person that responded has the facts wrong and they must be as clueless as their employer. Ask around the small town and the truth will come out. They are dishonest to the core!
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#4 Author of original report

ASK AROUND WE ARE STILL IN BUISNESS are you?

AUTHOR: Rochelle - (U.S.A.)

POSTED: Tuesday, February 17, 2009
The person that responded has the facts wrong and they must be as clueless as their employer. Ask around the small town and the truth will come out. They are dishonest to the core!
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#3 Author of original report

ASK AROUND WE ARE STILL IN BUISNESS are you?

AUTHOR: Rochelle - (U.S.A.)

POSTED: Tuesday, February 17, 2009
The person that responded has the facts wrong and they must be as clueless as their employer. Ask around the small town and the truth will come out. They are dishonest to the core!
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#2 Author of original report

ASK AROUND WE ARE STILL IN BUISNESS are you?

AUTHOR: Rochelle - (U.S.A.)

POSTED: Tuesday, February 17, 2009
The person that responded has the facts wrong and they must be as clueless as their employer. Ask around the small town and the truth will come out. They are dishonest to the core!
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#1 UPDATE EX-employee responds

Ask Around! 100% incorrect information - all the locals know the truth!

AUTHOR: U R Nuts & A Megalomaniac - (U.S.A.)

POSTED: Monday, November 03, 2008
The Hinnerschietz family is known by MANY people in the Macungie & Emmaus areas. They will all tell you they are stand-up guys. Their reputation is top-notch. They've been in business for a very long time and do very little advertising - because all of their customers only have good things to say & spread the word to their friends and family.

If you ask around - most of the locals also know that the person writing this Ripoff Report is the wife of a mechanic that quit to start his own business (which closed shortly thereafter). It's very easy to write erroneous reports on the internet.

So please - don't believe everything you read, and check the facts. One of the benefits of living in a tight-knit community is knowing which people and businesses are reliable and provide high quality service.
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