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Report: #1378632

Complaint Review: Hogan Chevrolet - Toronto Ontario

  • Submitted:
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  • Reported By: Kevin B — Pickering Ontario Canada
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  • Hogan Chevrolet 5000 Sheppard ave e Toronto , Ontario Canada

Hogan Chevrolet Terrible service experience Toronto Ontario

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 Had my car for a month...Returned with some items not even fixed???, charged me hundreds of dollars and won't even clarify what I paid for. Never returned called or gave updates. -Multiple unrepaired issues on pickup, after a month in the shop -Say someone will call you and they don't . WEEKS without contact and rude when you finally are able to talk to someone -Had to stop at another service facility...On the way home from pick up at Hogan! To fix another item they missed. The "repairs" they did completed failed within 24hours. -Asked for clarity on what I paid for (no estimates provided, no maximum amount authorized) after a month the couldn't give me a number before pickup! -Contacted Deb(service advisor) for explanation of my bill and how much MORE time they need to fix my car since a month isn't enough time. Didn't hear ANYTHING back for a week! -Contacted the useless "manager" allan. He told me that hogan will charge me $119 diagnostic to look at the same problems they had the car for a month For!!!! Wasn't interested in hearing my complaint just tried to charge me MORE. Imagine, losing your car for a month unexpectedly, no loaner car provided or offered, rude behaviour when you call for an update after weeks without contact. Pickup car with many repairs untouched after a month, what was fixed broke after 24 hours. Ask what exactly you paid for and what took a month and how much MORE time is needed is ignored for a week. Contact a manager and he wants MORE $$$ to work on the exact same things?!

This report was posted on Ripoff Report on 06/12/2017 01:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hogan-chevrolet/toronto-ontario/hogan-chevrolet-terrible-service-experience-toronto-ontario-1378632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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