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Report: #1252350

Complaint Review: Holiday Cruise - Fort Lauderdale Florida

  • Submitted:
  • Updated:
  • Reported By: Sharon — Cabazon California USA
  • Author Not Confirmed What's this?
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  • Holiday Cruise Fort Lauderdale, Florida USA

Holiday Cruise I received a sales call from my home and i thought it was bill collector from Synchrony Bank. I called back so i could take care of the matter and was redirected to Holiday Cruise Line in Florida. Fort Lauderdale Florida

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The gave me a good deal for the cruise that they said was given to me except for a charge of $118. The sales person Mike Rooney when on to explain about other benefits and then redirected me to another agent who was explaining other packages to the cruise. I explained to him that i was not ready to commit to this deal. He kept on until we reached a deal of 3 monthly installments which was to good to be true. I was redirected back to Mike Rooney and he said was the one who was going to charge my credit card of $147. He get off the phone and comes back on the phone to tell me that billing charged me of the whole $586. I commented to Mike Rooney that I had been screwed and to cancelled the who trip. He gave the phone back to the other coordinator that i had spoke to and he explained to me that it was an honest mistake. I said just cancelled the whole trip. He said that the amount will be refunded back to my credit card in 24 hours or in the morning. I went to my bank and my bank said that the hold will be there until 9/9, which is a week later. 

 

Sharon

Banning, Ca

This report was posted on Ripoff Report on 09/01/2015 04:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/holiday-cruise/fort-lauderdale-florida/holiday-cruise-i-received-a-sales-call-from-my-home-and-i-thought-it-was-bill-collector-fr-1252350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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