Complaint Review: Home Depot # 1967 - Bryant Millner - Mattoon Illinois
- Home Depot # 1967 - Bryant Millner 1301 Fort Worth Way Mattoon, Illinois U.S.A.
- Phone: 217-235-0700
- Category: Home & Garden Stores
Home Depot # 1967 Manager And Home Depot Complaint Bryant Millner Home Depot Refund Policy a joke Mattoon Illinois
*Consumer Comment: Customer Satisfaction??
I used the generator 2 times in 30 days. I was unable to start it any other time. I payed $2500 to have my generator repaired on my truck and decided to return the Homelite generator but was denied by the manager Chuck that told me it was "ran in the ground" and he is denying my refund even with the reciept . By the way, it started first pull.
I contacted Bryant Millner at the Home Depot Complaint department and told him I would gladly e-mail pictures so he could see the generator. Bryant put me on hold for 3min to call Chuck in Mattoon,IL, when he got back to me he told me my generator was unsellable before recieving my pictures. The only thing wrong with the generator is a $5.00 missing gascap. I would have gladly taking $10.00 off the refund amount.
I guess Home Depot can care less about there customers. What-ever happened to customer satisfaction. I guess that went out the door when the corporation got big enough that there customers didnt matter anymore.
Alamogordo, New Mexico
This report was posted on Ripoff Report on 02/10/2009 03:58 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-depot-1967-bryant-millner/mattoon-illinois-61938/home-depot-1967-manager-and-home-depot-complaint-bryant-millner-home-depot-refund-policy-422603. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.