Complaint Review: Home Depot protection
Home Depot protection Switched providers to restart clock to replace unit Nationwide
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I started having trouble in 2015 with a Samsung refrigerator Samsung eventually replaced starting in June on on June 13 I file the claim with Home depot warranty for having unit freezing in the Chrisper section . The first company showed up left a door hanger that they had been here but did not call the cell number I had given them to contact me when they arrived at the property due to unable to hear doorbell in rear of property .after two visits by a second service provider issue was not corrected they said that that provider was no longer available and I would have to start all over with another the third provider after two visits, scheduled a third to correct the same problem showed up at end of day after waiting a customary half of day to say Samsung service is not open for me to confer with so I'll have to reschedule again .supposedly the policy for replacing the unit is after the third visit and confirmation from a Samsung tech that it has to be replaced they been unable to do that with six scheduled appointments five appointments which they've showed up and they have not fixed the item and I still have no resolution the insurance it is just a racket for them to drag out and tell you just go replace it because it's more expensive to take time off work band to play their games. [continued below]....
This report was posted on Ripoff Report on 08/14/2017 05:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-depot-protection/nationwide/home-depot-protection-switched-providers-to-restart-clock-to-replace-unit-nationwide-1392770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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