Complaint Review: Home Depot - Cincinnati Ohio
Home Depot Home Depot Homeservices They billed me for unnecessary material Cincinnati Ohio
I am writing to express my frustrations with my experience and to bring attention to a serious issue that I have been having Home Depot Home Services in Cincinnati, Ohio. They installed a new roof on my house, I emailed and contacted them by phone on numerous occasions, about sending me a copy of my invoice with the material list and prices extended. All I get is the runaround of lies and promises that a legitimate company will not resort to. I am being taken advantage because of my age, even though I told them that I am a Vietnam veteran and I nee the information to share with my insurance company. I received extremely non- existent customer service with nothing but lies. Once you sign a contract with them, you are discarded like garbage.
It took over two weeks 10 emails and countless phone calls for them return my call and send me an itemized invoice.
I asked them to pick up extra material that I was charged for and issue me a credit, they picked up the extra material, but they refuse to issue me a credit. I call that stealing.
Additionally, they were many many unnecessarily opened packages that I could not return for credit. They were opened by the installers, I calculated the cost to me at over $1000.
I should be compensated for the hours that I spent trying to resolve these issues, so far there is no end in sight.
Stay away from Home Depot.
This report was posted on Ripoff Report on 10/06/2018 05:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/home-depot/cincinnati-ohio-45241/home-depot-home-depot-homeservices-they-billed-me-for-unnecessary-material-cincinnati-ohi-1463715. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.