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Report: #1244671

Complaint Review: Home Depot - Glendale Arizona

  • Submitted:
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  • Reported By: mohican — Glendale Arizona USA
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  • Home Depot 6160 w. Behrend Glendale, Arizona USA

Home Depot Discoloration multiple Vinyl Windows Glendale Arizona

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Purchased several Windows & sliding doors from Home Depot.  They were manufactured by Solar Industries.  New house plan called for Aluminum Windows, but Home Depot suggested Vinyl Windows by Solar Industries.  We were concern about Arizona Sun exposure and discoloration by UV light.  Home Depot and Solar Industries assured us that there won't be any dioscoloration.  Unfortunately shortly after installation, they started discoloring.  It is apparent the fixed windows discolored more than the sliding windows, which translated that there is difference between the vinyl that was made for fixed windows vs. sliding doors.  Also the more sun exposed sides showed more discoloration.  

Although we did not know Solar Industies, we were assured Home Depot will stand behind their supplier, vendor...and make things right.  Instead their response at one point was "you get what you pay for."  As if I was not furious enough, this inapproprate response topped it all.

Now Home Depot, Solar Industries and Royal Windows who allegedly supplied the vinyl to Solar Industries are all pointing at each other.

This report was posted on Ripoff Report on 07/27/2015 02:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-depot/glendale-arizona-85308/home-depot-discoloration-multiple-vinyl-windows-glendale-arizona-1244671. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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