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Report: #1030130

Complaint Review: Home Depot - Milford Pennsylvania

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  • Reported By: Milford PA
  • Author Not Confirmed What's this?
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  • Home Depot Milford, Pennsylvania U.S.A.

Home Depot Added a benefits cost to benefit renewal list that wasn't needed or applied for. cheated employees, heartless, crooked, and sneaky ripoff deceptive company Atlanta Georgia

*UPDATE Employee: Read The Booklet

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Every year, the employees receive a benefits packet that lists a duplicate of the previous year's benefits. If the employee wishes to make changes, they call it in; if not, the employee doesn't have to call in anything.

After years of this practice, in 10/01, they decided to add to the benefits list (without employees' knowledge or consent) a $25.00 surcharge which is usually applied for those whose spouses work.

Spouses, such as myself, do not work, and the employee does not need to have the $25.00 surcharge taken out of his/her paycheck.

To our knowledge, some 6,000 employees whose spouses didn't work and were used to having the benefits repeat identical from year to year just filed it away and did not call in for any changes. Unbeknownst to many employees, this $25.00 surcharge was "snuck in" knowing full well that employees would never pick up on it until it was too late to make changes.

From hearsay, they fixed and adjusted the surcharge for 5,000 employees; but the other 1,000 employees (including my husband) were told they could not change this to stop having the surcharge removed from their check ($1,300.00 per year). Their answer, pretty much, was tough luck!!

Also, Home Depot changed insurance carriers on some employees without ever informing them of it. These employees didn't find out until they went to a doctor (who took the last insurance but not the new one), and the new insurance company refused to pay the bill.

Home Depot is heartless, crooked, and sneaky to have done this to their employees. We never received a formal letter informing us of the added surcharge to the list of benefits of which we didn't need in the first place. They should be ashamed of themselves. They have no morals, scruples, or principles.

TJ
Milford, Pennsylvania

This report was posted on Ripoff Report on 05/11/2002 02:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-depot/milford-pennsylvania-18337/home-depot-added-a-benefits-cost-to-benefit-renewal-list-that-wasnt-needed-or-applied-for-1030130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Read The Booklet

AUTHOR: Ron - (U.S.A.)

POSTED: Monday, July 07, 2003

You just filed the booklet away without opening it?
DUH!

At our store, we had a memo posted by our time clock for at least two months warning us about the extra charge for spouses.

There is ample time to call the helpline to notify them you do not want to pay the $25.00.
At the store I work at, the HR person plus all department heads were instructed to notify all employees of the change in policy.

The new policy is that if the spouse of an employee is covered by other insurance, they must pay the $25.00 to also be covered under the Home Depot policy.

I find it extremely difficult to believe nobody in your store was told in advance of this new policy.

But then again, you did say you just tossed the health benefits booklet aside without bothering to even open it and read it to see any new coverage changes.

I'll bet next year you'll do the same thing.
And whine again!
DUH!

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