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Report: #1311327

Complaint Review: Home Depot - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Scotty — MILLVILLE NEW JERSEY New Jersey USA
  • Author Confirmed What's this?
  • Why?
  • Home Depot Nationwide USA

Home Depot Changed the delivery address & my name on the order of a refrigerator. New Jersey Nationwide

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 I tried to order online & had a hard time. I called the online call center & placed the order. My email confirmation had my name misspelled & the delivery address wasn't correct. I immediately called back. Nothing could be changed until the morning. I spent hours trying to correct it. Finally the order was cancelled. I couldn't reorder because it was too late to get the necessary day. Also my money was gone! I was required to wait until the refund went through. During this whole process I received a lot of misinformation, spent hours on the phone & received the Royal runaround. Home Depot checks receipts at the door. But Home Depot is unable to provide receipts for major appliances!!!!!

This report was posted on Ripoff Report on 06/14/2016 10:52 AM and is a permanent record located here: https://www.ripoffreport.com/reports/home-depot/nationwide/home-depot-changed-the-delivery-address-my-name-on-the-order-of-a-refrigerator-new-je-1311327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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