Report: #1395346

Complaint Review: Home Depot

  • Submitted: Thu, August 24, 2017
  • Updated: Thu, August 24, 2017
  • Reported By: pegs — Plantation Florida USA
  • Home Depot
    2901 N university dr
    sunrise, Florida

Home Depot Home Depot Installation of Hurricane Windows Hurricane Installation of Windows a Nightmare that continues for my elderly parents sunrise Florida

*Author of original report: ongoing travesty

*Consumer Comment: Home depot impact window and door project disaster

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My parents hired Home Depot in Sunrise Florida to install Hurricane Windows throughout their home for security and protection from storms and to protect the value of their home. 

Well Home Depot came out right away to provide a quote and were quick to get there money.  The job was done terribly and my parents have water leakage, caulking that is coming of their walls and subsequent wall damage and the incorrect windows were ordered and had to be installed because the workers took off the original windows and had to use the windows as a substitute.  

My parents were promised over a month ago that the windows that they ordered would be in soon and that the water leakage would be fixed.  Well- they sent a man with a glue gun to seal the window twice and the water continues to come in when it rains.  The windows they ordered never came in and it breaks to see my elderly parents being taken advantage of as their phone calls are never returned and they get excuses everytime they call.

The men that worked on the windows are now telling my parents the walls were damaged before the windows went up.  Such incorrect information.  Why would Home Depot put new windows next to a damaged wall.  I am so fed up and would love to hear other stories to see what we can do and where to go from here.



This report was posted on Ripoff Report on 08/24/2017 03:49 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

ongoing travesty

AUTHOR: paigeschwartz - (United States)

Still no word from Home Depot as to how they will rectify the ongoing issues my parents have had due to poor installation of their Hurrican Impact Windows. The damage is ongoing as the mold has now been making them sick.  I am at a loss of words when it comes to such a large "reputable" company ripping people off.



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#2 Consumer Comment

Home depot impact window and door project disaster

AUTHOR: Barry - (United States)

viewed your post and i have similar nightmare situation which started 4/17 and is still incomplete. Continued misrepresetation, errors, inept contractors, failures ands complete lack of communication, follow-up or compensation. I am outraged and dont know what to do next. Spent 35k on this project from hell.

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