Report: #372866

Complaint Review: Home Depot - Virginia Beach Virginia

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Submitted: Sun, September 14, 2008
Updated: Sun, September 14, 2008
Reported By: — Virginia Beach Virginia

Author Confirmed

Why?

Home Depot 2020 Lynnhaven Parkway Virginia Beach, Virginia U.S.A.

Phone: 757-471-4880
Web:
Category: Home & Garden Stores

Home Depot Cracked glass installed in special order door Virginia Beach Virginia

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The door and sidelights were installed in March, 2008. I was told the glass would be re-ordered and replaced immediately. I have been to the store 4 or 5 times, only to be told that it would be ordered right then, which didn't happen. Then I was told that the original salesperson wasn't in that day , but she would call me the next morning. That didn't happen.

So, I called customer service and was told that they just ordered the glass and it should be in within a week and would be installed within 48 hours. That has been over 2 weeks. Meanwhile, I'm paying for an expensive, damaged door.

Anonymous
Virginia Beach, Virginia
U.S.A.

This report was posted on Ripoff Report on 09/14/2008 06:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/home-depot/virginia-beach-virginia-23456/home-depot-cracked-glass-installed-in-special-order-door-virginia-beach-virginia-372866. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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