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Report: #1434167

Complaint Review: HomeAdvisor - Golden Colorado

  • Submitted: Tue, March 13, 2018
  • Updated: Tue, March 13, 2018
  • Reported By: Joseph — Buffalo New York United States
  • HomeAdvisor
    14023 Denver West Parkway, Building 64
    Golden, Colorado
    United States

HomeAdvisor , HomeAdvisor operates by selling leads to businesses like mine in exchange for monthly compensation. Golden Colorado

*UPDATE Employee: Lead Concerns

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I have been a member for a few years now and have noticed in the past 3 months that the leads I have been getting have been unreliable. Everyone I have called within this time has not answered or has stated they are not interested.  I contacted them a month or two ago regarding their leads and the advice they gave me was to contact the customer as soon as possible, as you will get the best outcome by doing so. Even contacting the leads they provided within the same day, the same problem has been occurring. They are now billing me for a service they did not provide. These so-called leads they provide are not leads at all. They have you submit your account number and they automatically withdraw the fees from your account, no matter what the quality of the leads are. They are billing me when I did not get to see one customer.

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#1 UPDATE Employee

Lead Concerns

AUTHOR: HASupport - (United States)

Hello, We're sorry to hear you've had some trouble connecting with leads, we do our best to provide you opportunities to help you sell your business. We are always happy to address any lead concerns and discuss strategies to help you see the most success with our service. Please call Customer Care at 877-947-3639 or send your contact info to emailus(at) so we can locate your account and reach out. -HASupport

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