Report: #793401

Complaint Review: Hooves and Paws - Apple Valley California

  • Submitted:
  • Updated:
  • Reported By: Debra2u — Helendale California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Hooves and Paws 22749 U.S. Highway 18, C-1, Apple Valley C.A. 9230 Apple Valley, California United States of America

Hooves and Paws sells on ebay, amazon, and store in Apple Valley, CA Ripped me off for over $75.00 on a lay-away, called me and I said I'll be there Sat. told lay-away was lost no refund Apple Valley, California

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I purchased a bridle and breast collar from them with a $75.00 down lay away.  I had been in the hospital and had no reason to notify them  After all the owner is a Judge to Western Shows and I had spoke to her about my medical issues at the time of purchase and was reassured that my lay away would be safe and that if by chance it was over due they would call me.  Well they did call me and I spoke to an older butch lady and told her I would be there Saturday.  I went in Saturday and was told the layaway was put back, and they would investigate and credit me toward my purchase.  They refused to let me make a purchase that day of the same items with my layaway credit.  I was told they were getting ready to close and the owner would get back to me.  Never happened, after 10 phone calls and numerous emails all I can do is warn others that they do business on Ebay, Amazon, and store front sales.  They have fair prices so I guess they feel that allows them to rip off a customer.  If you cannot trust these individuals, would you trust them judging a horse show?  where they could, be bribed.  Sorry to say I can never trust this company again, watch out for them at the Equine Fair at Pomona Fair Grounds In Los Angeles, Ca every year.

This report was posted on Ripoff Report on 10/29/2011 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hooves-and-paws/apple-valley-california-92307/hooves-and-paws-sells-on-ebay-amazon-and-store-in-apple-valley-ca-ripped-me-off-for-ove-793401. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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