Report: #1362899

Complaint Review: Hotels One

  • Submitted: Mon, March 20, 2017
  • Updated: Wed, April 26, 2017
  • Reported By: Brian — Harrison Township Michigan USA
  • Hotels One


Hotels One Scam! Big Time Internet

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Tried to book at the Marriot in Detroit.  Used Google and thought I was on the Marriot Web site it showed the Marriot Renaissance Detroit.  I booked a room with the intent of using a gift card from Marriot and used my discover because there was no way to use the gift card online. I thought I would use it at checkout.  I called to inquire  the Marriot  told me that was not their web site!  I was decieved and tried to cancel online and it says no cancellation! I have been on the phone for 85 min with this company waiting for them to cancel! They are saying they have to get with the Marriot to get a fee waived! This has been real stressful! I intend on notifying the Marriot gift card because they had no number on the card to call the Marriot! 



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