Report: #1366789

Complaint Review: Hotelscorp and Westgate Resorts

  • Submitted: Sun, April 09, 2017
  • Updated: Sun, April 09, 2017
  • Reported By: mslc — Buenos Aires Alabama Argentina
  • Hotelscorp and Westgate Resorts


Hotelscorp and Westgate Resorts Fraud. Did not inform me that in order to get the discount i had to attend a compelling 90 min. tour Orlando Internet

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We purchased tickets to Universal Studios Orlando, it was a package for 1 day park to park ticket for two adults.Then, after the payment we were informed that we had to attend a 90 minute tour in order to keep the discount. We needed to be at 7.30 am at the Westgate to pick up the tickets and to assist that tour. I explained that we were not interested and they told me the tour wasn´t compelling but that I would lose the discount.Inmediately I wanted to cancel the purchase and they just keep me hanging over the phone waiting for the supervisor to attend my call! and I didn´t get the refund!

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