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Report: #1300615

Complaint Review: Hotwire - Nationwide

  • Submitted:
  • Updated:
  • Reported By: mphillips017 — charlotte North Carolina USA
  • Author Not Confirmed What's this?
  • Why?
  • Hotwire Nationwide USA

Hotwire misleading star ratings Nationwide

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Booked a hotel on hotwire that was suppose to be a 3.5 star hotel.  Once i received the confirmation and the name of the hotel and reviewed it is listed as a 2.5-3.00 hotel on the other sites.  Other comments on Hotwire describe the same thing.  They list hotels as higher ratings than what they are to lure customers to their site for cheap rates.  It is misleading and fraudulent activity.  Once i called hotwire they admited that it is a 3 star hotel but will not cancel.  they are requesting that i book at a much higher rate only on their site and they will refund me.  Hotwire agent said they have their own ratings based on feedback that we cannot see.  This is highly misleading.  TRUST do not book on HOTWIRE.  What you get on HOT DEALS may not be the rating hotel you think.

This report was posted on Ripoff Report on 04/19/2016 12:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwire/nationwide/hotwire-misleading-star-ratings-nationwide-1300615. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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