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Report: #703861

Complaint Review: HotWire - San Francisco California

  • Submitted:
  • Updated:
  • Reported By: Crysdaye — Katy Texas United States of America
  • Author Not Confirmed What's this?
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  • HotWire 655 Montgomery Street, Suite San Francisco, California United States of America

HotWire Hotwire Customer Care Bait & switch, higher fare, change cost. San Francisco, California

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Orignial tcket was $278 on Hotwire and I flew Houston to Atlanta.  Now add $375 (one way ticket home) subtract 1/2 price of original Fare ($139) minus $75 change fee =$311. Hotwire quoted me $311 to get home, because the date was set for a month (3-26) later than I meant it to be set (2-26).  I didn't take this flight, but went direct to Airtran and got a ticket for $124.70 to fly home.  Hotwire gave me a $62 credit toward another flight to turn in this fare that I had to fly from Atlanta to Houston 3-26-11.  Since they think this is worth $311, then I have ripped off $249.00 or if you considered it only half the ticket price they owe me $139.  But take $75 off this... I get $62 back.  I didn't notice it was the wrong month.  By their rules you must change this in 4 hours of purchase.  I printed this ticket, and left for the the airport in a hurry, not looking at my trip home, obviously.  I don't know how the date got set wrong.  But, the fix was not but an effort to rip me off.  I will never use HotWire again. 

This report was posted on Ripoff Report on 03/07/2011 03:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwire/san-francisco-california-94111/hotwire-hotwire-customer-care-bait-switch-higher-fare-change-cost-san-francisco-cali-703861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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