Report: #1254852

Complaint Review: Hotwire.com - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, September 14, 2015
Updated: Mon, September 14, 2015
Reported By: JoseI — Mexico DF Other Colombia

Author Not Confirmed

Why?

Hotwire.com Internet USA

Phone: (213) 897-8065
Web: www.hotwire.com
Category: Travel Companies

Hotwire.com Not received the product/service as offered Los Angeles California

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I was interested in an offer for Paris where in the site it said it was a 4 Star hotel, my surprise when I do the payment and it's a 3 Stars. The hotel situation is horrible and the price is even better outside of the site. So, I don't understand why they offer something not real at all.

I've called to complain and look for a solution, and they kept saying is "non-refundable", but they didn't let me explain or didn't seem to be interested in helping me.

I'm really frustrated, it's a trip I'm willing to do so strongly and I hate that I'll be in a hotel of low quality.

This report was posted on Ripoff Report on 09/14/2015 02:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hotwirecom/internet/hotwirecom-not-received-the-productservice-as-offered-los-angeles-california-1254852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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