Complaint Review: H.S. Landcrafters
H.S. Landcrafters HS Pools & Patios, Harry Rice Sloppy, unprofessional, questionable business practices, and ultimately abandoned the job Berlin New Jersey
*REBUTTAL Owner of company: Dan Pepper rips off contractors
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Sloppy, unorganized, and Harry ultimately abandoned the job before it was finished. We hired Harry and his team in March 2017 to re-plaster my pool, replace the heater, decking, coping and tile, and to add a new water feature. We also hired him to replace a couple of retaining walls with new railroad ties.
The job was significantly delayed, and there were always excuses why the job wasn't getting done on time. Days and weeks would go by without any work getting done. We had to do our own research on the types of plaster and decking to use because the information coming from Harry was either confusing or just wrong. The plaster was completed with a large stain, and initially Harry blamed us for causing it, then later admitted it was the fault of his plastering contractor. Classy. He also claimed we'd be able to use our existing pool cover, but when he finished the new decking he neglected to install anchors so now there is no way to tie the cover down.
Harry's team had to replace an electrical receptacle for the pool heater and filter, and ended up knocking out the power to the backyard lighting. After numerous lawsuit threats and unanswered calls and emails, his electrician returned and repaired some of the lights, but not all. Harry then actually tried to charge me for that work. The retaining walls were done with large gaps and hardware and electrical writing exposed. A full month has gone by with my emails and phone calls left unreturned. Plus, he never explained how to operate the filter and pump, leaving us to hire another pool contractor to explain it to us.
Unquestionably the worst experience I have ever had with any home contractor.
This report was posted on Ripoff Report on 09/20/2017 12:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hs-landcrafters/berlin-new-jersey-08009/hs-landcrafters-hs-pools-patios-harry-rice-sloppy-unprofessional-questionable-busi-1401343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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