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Report: #1355368

Complaint Review: HSN - Piney Flats Tennessee

  • Submitted:
  • Updated:
  • Reported By: Angie Angel — New Kensington Pennsylvania USA
  • Author Confirmed What's this?
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  • HSN 857 Mountain View Drive Piney Flats, Tennessee USA

HSN HSN2 HSN SELLING USED AND DEFECTIVE HP COMPUTERS AS NEW Piney Flats Tennessee

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HSN sells tons of electronics, including computers.  About a year ago, we purchased a HP All In One with Mini Processor.  It was never disclosed that the computer was used.

When we receive the computer it had no manual or directions of any kind.  I did get it up and running.  Then I noticed saved data on the computer from 2009 and then realized I had no sound.  Called and emailed HSN and got no help, read the review of the other customers and found lots of people were having the same problem.

I  Found a site where a lot of customer were trying to help each other.  I contacted HP support, no help.  I tried debugging myself for many hours at a time.  To this day I have no sound!!!  the computer does have some issues, but works ok, but if they sold me a computer as new and it is not, that is in voilation of the FTC regulations.

Is anyone interested in joining me in the filing of a complaint with the FTC?.  I am so tired of trying to read lips.  This is so not right.  Now I know why they can sell them so cheap.

This report was posted on Ripoff Report on 02/10/2017 05:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hsn/piney-flats-tennessee-37686/hsn-hsn2-hsn-selling-used-and-defective-hp-computers-as-new-piney-flats-tennessee-1355368. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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