Report: #463924

Complaint Review: Hughes Net - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Mon, June 22, 2009
Updated: Mon, June 22, 2009
Reported By: — somewhere Virginia

Author Confirmed

Why?

Hughes Net www.hughesnet.com Internet U.S.A.

Phone:
Web:
Category: Miscellaneous Companies

Hughes Net Customer service is a joke Internet

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System failed after rain....tech found water in the feed horn, he dried it out and taped up the connectors. Next rain it failed again, had a horrible time with the raghead tech support, his accent was impossible. Finally called the tech that fixed it the first time, he sent a different tech out that emptied the feed horn again and re-taped the connectors again and smeared some roofing cement on it.

So far it is working, but this is going to fail again, probably after the warranty has expired and they are going to want me to pay $125 service call to fix it again. Hughes tech support is impossible....you can only understand about 25% of their words. You are on your own, If there was any alternative to hughes where I am, I would dump Hughes and pay the penalty just so I wouldn't have to deal with the raghead tech support!

Silverfox
somewhere, Virginia
U.S.A.

This report was posted on Ripoff Report on 06/22/2009 10:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/hughes-net/internet/hughes-net-customer-service-is-a-joke-internet-463924. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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