Report: #1253446

Complaint Review: HydreSense & InstaLyft

  • Submitted: Mon, September 07, 2015
  • Updated: Mon, September 07, 2015
  • Reported By: Jeanne Bower — Idaho SPrings Colorado USA
  • HydreSense & InstaLyft
    Bayer Inc., Mississauga, ON L4W 5R6
    Mississauga, Ontario

HydreSense & InstaLyft This address below is only for HydreSense; InstaLyft does not provide one I ordered free samples of both. Told both companies i didn't want to continue (don't like either cremes). Noticed today (9/07) that i was charged $94.94 and $96.96 for both. Called them; they won't refund me. Filed complaint with BBB Mississauga Ontario Canada

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I ordered FREE samples of InstaLyft and HydreSense last month. I let them know that i was ONLY interested in the samples; i did not want to be a member. Just noticed today that i was charged FULL PRICE for both products. I called and complained. They said i did not let them know i didn't want the products and have put me on a membership program and will be sending the products to me monthly. I told them i let them know when i ordered the product. Demanded reimbursement. They won't comply. have also filed complaint with BBB against both companies. 

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