Report: #907331

Complaint Review: I Love My Virgin Hair

  • Submitted: Thu, July 05, 2012
  • Updated: Wed, October 17, 2012
  • Reported By: jnspeas — tobaccoville North Carolina United States of America
  • I Love My Virgin Hair
    133 NE 2nd Ave
    Miami, Florida
    United States of America

I Love My Virgin Hair The Glam Hair Company Didn't receive my purchase and refused to give refund. Terrible customer service! Miami, Florida

*General Comment: please help

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    The seller sent the item to the wrong address even though I was told she could send it to the address I wanted. Never received the item, and she said she would resend it. She didn't have the product I ordered in stock so I said I would wait. 

    After continuous emails requesting the status of my order she finally just said she would give me a refund. I emailed the seller for nearly a week asking for information on the refund, and she never gave it to me. She finally just flat out said she wouldn't give me a refund basically because I kept emailing her. 

    I've now had to file claims against her to get my money. She was rude, had the worst customer service ever, did not maintain a good buyer-seller contact relationship, and had terrible business manners. So unprofessional.

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#1 General Comment

please help

AUTHOR: chardaway - (United States of America)

Did you ever receive your refund and did your claim go through?
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