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Report: #402625

Complaint Review: Ian Rojas Photography - Miami/Ft. Lauderdale Florida

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  • Reported By: Miami Beach Florida
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  • Ian Rojas Photography www.ianrojas.dhphoto.com Miami/Ft. Lauderdale, Florida U.S.A.

Ian Rojas Photography Don't let Ian Rojas ruin your special day. Miami/Ft. Lauderdale Florida

*Consumer Comment: Suggestion

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Our first meeting with Ian was a good indication of how our professional relationship was going to turn out. My husband (then fianc) and I had set a time and date with Ian to meet and discuss expectations. When we were stood up, Ian's response was that we had not called to confirm the appointment. I was quite taken aback being that he was the one getting paid for services, and we had never discussed a confirmation call while making meeting arrangements. When we finally did meet with Ian (several weeks later due to his schedule) and arranged contractual agreements with him, he didn't honor what was agreed to. Ian showed up to our evening wedding an hour late dressed in jeans and a t-shirt. During our reception I was completely shocked that he asked us for payment of services rendered when it specified in the contract that he was not to get paid for the photos until the photos were delivered. To avoid a scene during our reception, we gave him the check and continued on with our wedding festivities. To my disbelief, Ian had the temerity to come back and ask for thirty extra dollars for valet service. At this point, I was blown away by his lack of class and lack of professionalism. Furthermore, he posted our wedding photos on the internet without our permission, and without us having seen a single one which was also a violation of the contract. In order to have these very personal, intimate photos taken down, we had to threaten litigation. He was several months late delivering the photos (also a violation of contract) and when we finally got them, they were unacceptable. In some of the photos we are washed out, and in others we are orange. There is only a single wedding photo from that day that my husband and I have on display due to the poor job done by Ian Rojas. Don't let Ian ruin your priceless memories by doing a poor job. In retrospect, we would have been much better off hiring a chimpanzee with a digital camera.

Upset bride
Miami Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 12/18/2008 05:45 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ian-rojas-photography/miamift-lauderdale-florida-33140/ian-rojas-photography-dont-let-ian-rojas-ruin-your-special-day-miamift-lauderdale-flor-402625. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Suggestion

AUTHOR: Miami Photo Client - (U.S.A.)

POSTED: Thursday, December 18, 2008

Hmmm. Maybe if Ian Rojas would just give the original resolution digital photos to his clients, then all these criticisms of his professionalism might go away. If I was Ian, and my business and future livelihood depended on good public relations the ability to promote my business in a positive way, I would do whatever it takes to make my clients happy. Especially if it was something as simple as giving them the photos they paid for. It can't be good for business to have written accounts of bad experiences so easy to find on the Internet.

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