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Report: #598307

Complaint Review: ICM websites - internet cash machines - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Regina — colorado springs Colorado United States of America
  • Author Not Confirmed What's this?
  • Why?
  • ICM websites - internet cash machines Internet United States of America

ICM websites - internet cash machines icmwebsites.com took money from my account unauthorized and when i called for a refund they told me no Internet

*UPDATE Employee: Customer Reeves has been cancelled and refunded as of 4-30-10

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My husband and I was online one evening and seen a site that advertised work from home site and me and my husband had went to the site and it said only pay 2.97 for a trial and after the trial then it will be 139.63 so when i had talked to a customer service person and i had found out that we had to invest in the website i told them no i didnt want to continue with it.So my husband checked his account they had took out the 139.63 and i called them to get a refund and they told me no.

This report was posted on Ripoff Report on 04/29/2010 04:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/icm-websites-internet-cash-machines/internet/icm-websites-internet-cash-machines-icmwebsitescom-took-money-from-my-account-unauthori-598307. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Customer Reeves has been cancelled and refunded as of 4-30-10

AUTHOR: Director of Operations - (United States of America)

POSTED: Friday, April 30, 2010
Thank you for your correspondence in connection with the above-referenced matter.

In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $142.92.



Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 



In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.



1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.



2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            



3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??



In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.



Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete.  For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.



Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff

Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer will also be provided a refund for the purchase, in the amount of $142.92.



Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay. 



In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.



1.     Client reaches Internet Cash Machine offer site through different         
        internet advertisements.



2.     Client is directed to a sales landing page to enter preliminary     
        information, in which there is a link at the bottom of the page to
        the Terms and Conditions of the signing up for the program.            



3.     Then the customer must provide their credit card information on the
        secured payment page and must agree to the terms and conditions, that are     
        conspicuously displayed no more than 80 pixels from the order submission button.??



In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.



Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete.  For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.



Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff







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