Complaint Review: Ripoff Report | Idea Buyer, LLC TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Customer satisfaction guarantee. IdeaBuyer.com serves as an effective platform for inventors to sell and license intellectual property to leading consumer product companies & entrepreneurs. Idea Buyer is continuing to grow our relationships with companies seeking new products and inventors, universities, and corporations who are looking to sell or license intellectual property. - Internet
- Idea Buyer, LLC TRUSTED BUSINESS | Ripoff Report Verified™ …businesses you can trust. Customer satisfaction guarantee. IdeaBuyer.com serves as an effective platform for inventors to sell and license intellectual property to leading consumer product companies & entrepreneurs. Idea Buyer is continuing to grow our relationships with companies seeking new products and inventors, universities, and corporations who are looking to sell or license intellectual property.
United States of America
Idea Buyer, LLC TRUSTED BUSINESS REVIEW: Customer Satisfaction Commitment: Idea Buyer, LLC is dedicated to client satisfaction and the quality of services they provide. As Ideal Buyer grows, so does their marketplace connections and relationships, providing an increase in opportunities for their clients.
*UPDATE: Recognized by Ripoff Report Corporate Advocacy Program as a safe business service. Idea Buyer, LLC pledges to always resolve any issues: feel safe, confident & secure when doing business with Idea Buyer, LLC recognized by Ripoff Report Verified™ as a safe business service.
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REVIEW UPDATE: May 16, 2018: Idea Buyer, LLC remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Idea Buyer, LLC is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Idea Buyer, LLC has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.
Over time and since becoming a member, Idea Buyer, LLC has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Idea Buyer, LLC remains committed to improving customer satisfaction. [continued below]....
Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.
Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!
*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at firstname.lastname@example.org.
Ripoff Report Verified™ REVIEW
EDitor's UPDATE: Positive rating and recognition has been given to Idea Buyer, LLC for its full commitment to quality customer service.
Ripoff Report's discussions with Idea Buyer, LLC have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. Idea Buyer, LLC listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
Idea Buyer, LLC's president and CEO, Eric Corl, has informed us that his ultimate goal is for each of their clients to be successful. The development and forward motion of a client's intellectual property is always top priority to Eric.
One of the things that Ripoff Report learned in the course of this review is that the typical customer feedback reads, "Idea Buyer, LLC thoroughly communicated each step of the process in developing my intellectual property and gave me and my product the attention that was need for us to make significant progress. They really are great at what they do."
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
The information provided in this report below is based on comments made by Eric Corl during an onsite inspection held by a third party verification company with no biases toward Idea Buyer, LLC.
Leads for Idea Buyer primary occur through referrals from patent attorneys. Once a potential customer expresses interest in their services Idea Buyer will review the product they are attempting to get on the market, and see if it's a good fit for their company. Mr. Corl explained, "we focus on high potential products that we think we can be successful with." Once Idea Buyer and the potential client decide to enter a professional relationship a contract is drawn up to express the terms of their agreement.
CUSTOMER CARE & COMPLAINT RESOLUTION – IDEA BUYER, LLC
During the onsite interview Mr. Corl was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. Corl expressed that their most common complaint arises when Idea Buyer decides not to take a client/product on, "sometimes people just don't understand why we can't work with them. A lot of times we tell them to come back when their further along, more prepared, or have a different idea." In order to ensure that all customers both potential and current are satisfied Idea Buyer always points them in the direction where their product will succeed. Mr. Corl stated, "we provide customers that aren’t a fit for us to work with, a list of other resources in terms of where they can go. Point them in the right direction for resources."
When asked to comment on complaints posted on Ripoff Report's website Mr. Corl stated the following, "the complaint that we had filled on the website was actually from a patent that we had purchased. We had invested over 325,000 into that technology, and the patent seller ended up violating our agreement. We had to get into litigation." Idea Buyer won the lawsuit in question, and also was awarded damages for defamation and slander. In order to ensure future clients Idea Buyer has been in business for eight years, and has an A+ rating with the Better Business Bureau.
When asked what type of changes they have made to honor their commitment to make things right with the consumer per the request of Ripoff Report, Mr. Corl stated, "we really strive to make sure that the client is a fit for our services so we are much more exclusive in terms of who we work with."
Idea Buyer is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "I think that the program that is being implemented here is great to help ensure that business and customers have the right fit and both have a win- win relationship in terms of working together."
IDEA BUYER LLC - STATEMENTS FROM TOM STEVENS – CUSTOMER SATISFACTION SPECIALIST
" We are one of the most dedicated and experienced intellectual property development companies. With Idea Buyer, you will always receive a personalized plan for bringing your product to market and help with implementing it. I encourage all potential clients to become familiar with our staff and to let us help you with your IP!
Idea Buyer, LLC's team have expressed that they feel very confident in the work that they do for their clients and the help that they can offer. Idea Buyer, LLC takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Idea Buyer, LLC has a great work environment for their employees. We are a team and work together very well!"
Ripoff Report was pleased to learn that Idea Buyer, LLC's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
STATED IMPROVEMENTS FROM IDEA BUYER LLC
Idea Buyer, LLC recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, Idea Buyer, LLC has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Tom Stevens , Ripoff Report is convinced that Idea Buyer, LLC is committed to quality delivery of services resulting in total client satisfaction.
How does a business get Ripoff Report Verified™
The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.
Ripoff Report has determined that Idea Buyer meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.
Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.
Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.
Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
Eric Corl Idea Buyer ideabuyerLLC, ideabuyer.com IDEABUYER Internet
ABOUT THE RIPOFF REPORT BELOW:
Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to Ripoff Report so Idea Buyer could make things right with them. The Report below should be taken with a grain of salt.
STATEMENT FROM IDEA BUYER, LLC:
This post was posted by an individual who had a technology we invested over $300,000 into. She broke our agreement, and we had to sue her. We won the lawsuit, and received a judgement from the court for the full amount of money we had paid her as well as damages for defamation and slander resulting from her false posts about our company and management.
NOW TO THE ORIGINAL REPORT THAT WAS FILED
I own a Patent, and Tools that Enhance secondary oil production.
This report was posted on Ripoff Report on 09/19/2009 10:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/idea-buyer-llc-trusted-business-ripoff-report-verified-businesses-you-can-trust-customer-satisfaction-guarantee-ideabuyercom-serves-as-an-effective-platform-for-inventors-to-sell-and-license-intellectual-property-to-leading-consumer-product-companies-entrepreneurs-idea-buyer-is-continuing-to-grow-our-relationships-with-companies-seeking-new-products-and-inventors-universities-and-corporations-who-are-looking-to-sell-or-license-intellectual-property/internet/eric-corl-idea-buyer-ideabuyerllc-ideabuyercom-ideabuyer-internet-497346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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