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Report: #1345288

Complaint Review: iGPS Watch - Internet

  • Submitted:
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  • Reported By: RedBloodedAmerican — Malvern Arkansas USA
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  • iGPS Watch Internet USA

iGPS Watch Ridiculous tech support and 14 day warranty Ft Myers Florida

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They sent me the GPS watch already activated but unfortunately it will not work here so not only did they not refund the monthly service fee I also lost the activation fee and shipping charges, too.

Their tech support is one individual and hasn't a clue how to troubleshoot. They do not track individual customer issues so every phone is like calling for the first time. Every time I called they took my name and number and I waited for a call back. Once I waited 3 days. 

The warranty is only 14 days so if there's any issues getting the phone to work and you don't return it within 14 days they said it isn't covered. The original invoice was $117.84 so I lost $54.79. If this company doesn't make some serious changes they won't last and people will be stuck with a GPS watch and no service.

 

 

This report was posted on Ripoff Report on 12/23/2016 01:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/igps-watch/internet/igps-watch-ridiculous-tech-support-and-14-day-warranty-ft-myers-florida-1345288. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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