ilovedooney Ripoff, would not work with me on a coupon code, would not help at all Internet

I ordered this purse and made the mistake of using my paypal account to pay. I went through the whole order and when I finished entering my paypal info and clicked to be taken back to the ILoveDooney website it immediately placed my order without giving me the option to finalize the order and enter my promo code. I sent an email immediately but they were no longer open. I called right away Monday morning and was told there is nothing they can do for me. I have not received any emails saying that my order has been completed and shipped but she told me that it has. The customer has to pay the return shipping if they want to return something so I asked that since they couldn't work with me and adjust the price would they pay the return shipping so that I could order it again with a promo code. She said that there as absolutely nothing they could do for me, they didn't even offer me a discount off a future purchase, they didn't want to help me. I asked to talk to a supervisor and was told the exact same thing, "we cannot do anything for you." Extremely horrible service, heads up, if any mistakes are made it's on you and they will not help you at all.