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Report: #755392

Complaint Review: Infinity Dish - . Internet

  • Submitted:
  • Updated:
  • Reported By: prince — pasadena California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Infinity Dish Internet United States of America

Infinity Dish  Bait and Switch and False Promises Internet

*UPDATE Employee: Infinity Dish Respnse

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I called to order International package only. Everywhere else I was told that I have to buy another basic package worth $10 along with international package, if I want international package only. Only Infinity Dish said not a problem, I can just buy International package for $29.99. They also promised a $25 visa card mailed to me within 2 months. Only after the installation when I register with dishnetwork.com and logged in, I found out infinity dish added that $10 package themselves and also hooked me with a 2 year package. Several calls made to Infinity Dish and Dish doesn't help resolve my issue. AND the $25 visa card never arrived. made several calls, and they'll keep you on hold for 5-6 mins and asks to leave a message in their voice mail. This company is clearly cheats. You are good dealing directly with Dish Network. All the free add-ons these guys promise to make their deal looks good are either not free or going to cost you. STAY AWAY from this company.

This report was posted on Ripoff Report on 07/19/2011 05:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/infinity-dish/internet/infinity-dishnbsp-bait-and-switch-and-false-promises-internet-755392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Infinity Dish Respnse

AUTHOR: Infinity Inquiry - (United States of America)

POSTED: Wednesday, July 20, 2011

We apologize for any inconvenience you have experienced.

Please contact us at inquiries@infsalesgroup.com with your contact information so we can pull up your account details and rectify the situation.

We look forward to hearing from you so we can resolve this matter expeditiously.

Sincerely,

Infinity Sales Group

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