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Report: #179836

Complaint Review: Inphonics - Wirefly - Washington DC

  • Submitted:
  • Updated:
  • Reported By: kansas city Missouri
  • Inphonics - Wirefly 1010 Wisconsin Ave., Ste 250 Washington, DC U.S.A.

Inphonics - Wirefly rips u off, steals your money, and never intends to pay your rebate back Washington District Of Columbia

*UPDATE Employee: If rebates were approved but you didn't get check... call us to put stop payment on it!

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I bought 2 phones from wirefly back in march of 05 for $800 with the ideal of recieveing $400 back in rebates. i sent out the rebates right away with no error except it was too early so they say. Ok no problem i waited 120 days and sent out the rebate forms agian on time.

I check the static of the rebates constantly online. Then there was invalid billing from the verizon bill, it was unreadable and not all pages was there. Ok no problem i will fax it to inphonics, so i did and i would have to wait agian to see if they recieved the fax. 3 weeks later i checked agian online. The rebate form is not valid this time becauce they did not get the numbers off the bottom of the rebate form.

OK i will send everything agian with all the numbers, my 30 page bill, copy of my upc, all the forms, and triple check everything. this is happening 2 mo later because all the waiting and everything that u all know about. Now 3 weeks after that i check agian there is another problem the numbers don't match on the form with what they have on there computeres. Great ok no problem we can fix that over the phone said the customer service ppl. He help me resumit the form with all the right numbers and everyhing, and we have to wait for a response.

i check back on the web site again and it shows that 3 of my rebats have been approved one is still pending for some reason so i said to my self 3 is better than none and was very happy.

i called to make sure that it was true they said yea and told me to wait for my check in the mail. so i waited and waited and waited. no check so now 9 months later i check the status agian ang guess what your rebate has a problem and u can't resummit anymore because u are pass the due date sorry but better luck next time.

Herman
kansas city, Missouri
U.S.A.

This report was posted on Ripoff Report on 03/07/2006 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/inphonics-wirefly/washington-dc-20007/inphonics-wirefly-rips-u-off-steals-your-money-and-never-intends-to-pay-your-rebate-ba-179836. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

If rebates were approved but you didn't get check... call us to put stop payment on it!

AUTHOR: Doreen - (U.S.A.)

POSTED: Wednesday, March 15, 2006
Herman,
if you were approved for those rebates but you haven't received the checks, you need to let us know so we can put a stop payment on it! Hopefully it's not too late, and we can reissue a new check.

We are the largest online activation service around, and as one of the largest authorized dealers for all of the national carriers, people like to take potshots. They don't do it right so then they claim that it's a conspiracy, when actually they are in the minority.

But rest assured, we pay legitimate rebate claims. In fact, we pay millions in rebates every year!

Send me an email (customerinquiry@inphonic.com) referencing my note and including your order# (and address it to me, Jennifer) and I will check our system to see what has happened to your check. Hopefully we will get this sorted out.

Thanks,
Jennifer
customerinquiry@inphonic.com
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