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Report: #1447129

Complaint Review: Instantly Vivid

  • Submitted:
  • Updated:
  • Reported By: misty — gainesville ga United States
  • Instantly Vivid United States

Instantly Vivid overcharged for what i thought was shipping only for trial size product

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I was very unhappy to receive this product at the very misleading price of $4.95 and they added the eye serum at an additional 4.95, then i receive 2 charges on my banking account for $44.93 and $53.39. I was under the impression that i was getting a sample product at those initial charges. I never intended on spending close to $100 on this product that i haven’t even gotten a chance to use. When i called to get the charges refunded to my account, i was told the most they could refund was 75% and they won all disputes with the bank. I even offered to send the unused product back. So now, i have spent $30 on a product that i really didn’t want in the first place. Very disappointing and why i never try products like this. Very poor customer service.

This report was posted on Ripoff Report on 06/12/2018 09:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/instantly-vivid/-/instantly-vivid-overcharged-for-what-i-thought-was-shipping-only-for-trial-size-product-1447129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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