Complaint Review: Internet Cash Machine - ICM Websites - Internet Internet
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- Author Not Confirmed
- Internet Cash Machine - ICM Websites http://www.news15report.com/finance/go.php Internet United States of America
- Phone: 877-863-3088
- Web: https://www.internetprofitsuccesssy...
- Category: Work at Home Business
Internet Cash Machine - ICM Websites ICM Web My account was hit with $139.95 w/o my consent Internet
*UPDATE Employee: If customer would provide their actual full name that they used to sign up for the program, we could provide a refund or make sure they are refunded.
*Author of original report: Update - Hold on fund released after 4 days
*UPDATE Employee: If customer would provide their actual full name that they used to sign up for the program, we could provide a refund or make sure she was refunded.
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I should have known something was up when the online site said my Visa $50 giftcard was declined for payment of $2.97 free trial.
I try not to use my personal bank card when purchasing online and prefer to use Paypal most of the time. For those few sites who don't take Paypal, I use a Visa giftcard so that the card can't be charged again when it's used up.
I consider myself a smart, savvy technical person, but seeing all the testimonials posted on the site convinced me that there must be some truth in the work at home program. I thought for $2.97 I'll just find out what it is. I received a password to the site and was told to set up a product website. That was followed immediately by other fees to process credit cards at $30 per month plus fees. The next screen asked for my date of birth, banking information, etc., and was not a secured page. That finally got through to me - this was indeed a scam.
I immediately called the toll-free number to cancel the account. I was on hold for about 10 minutes and finally talked to a customer service rep who told me that if I would consider not cancelling he would wave the $139.95 set up fee. I told him I didn't even know about that fee! Now I know I was right in cancelling it. I asked for email confirmation of the cancellation and was told that the system did not have the ability to do that. I find that suspect, but again, was assured that it was cancelled.
I logged onto my bank account and see that at the same time the $2.97 was charged, another charge for $139.95 had been authorized. I called back again, and was told it was their practice to authorize the additional charge along with the initial charge. I told him they were a scam.
I next called my bank who was very sympathetic and didn't bother to point out what a gullible simpleton I am, thankfully. As it is an authorization at this time, we will have to wait to see if it actually gets processed. If so, my bank will conduct a fraud investigation.
In any case, I did not give my permission for the additional authorization, and believe that their business practices are very suspect, if not downright illegal. I will update this post in a few days after it has either disappeared from my account, or is processed as fraud.
This report was posted on Ripoff Report on 04/07/2010 02:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/internet-cash-machine-icm-websites/internet/internet-cash-machine-icm-websites-icm-web-my-account-was-hit-with-13995-wo-my-consen-590583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 UPDATE Employee
If customer would provide their actual full name that they used to sign up for the program, we could provide a refund or make sure they are refunded.
AUTHOR: Director of Operations - (United States of America)
SUBMITTED: Monday, May 03, 2010
Thank you for your correspondence in connection with the above-referenced matter.
Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post product websites and mall webstores, as well as, launch products for auction on eBay.
In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.
1. Client reaches Internet Cash Machine offer site through different
internet advertisements.
2. Client is directed to a sales landing page to enter preliminary
information, in which there is a link at the bottom of the page to
the Terms and Conditions of the signing up for the program.
3. Then the customer must provide their credit card information on the
secured payment page and must agree to the terms and conditions, that are
conspicuously displayed no more than 80 pixels from the order submission button.??
In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.
Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete. For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges regarding the charges for the service, would be a misstatement.
Regardless, if this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.
Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations. Please contact our office directly if we may be of any further assistance.
Respectfully yours,
Internet Cash Machine Staff
#2 Author of original report
Update - Hold on fund released after 4 days
AUTHOR: MO - (United States of America)
SUBMITTED: Sunday, May 02, 2010
After 4 days of holding my money hostage, the funds were released. Again, I find this very suspicious as you are not warned in advance of the hold on your funds. Let's spread the word regarding the internet scams!
#1 UPDATE Employee
If customer would provide their actual full name that they used to sign up for the program, we could provide a refund or make sure she was refunded.
AUTHOR: Director of Operations - (United States of America)
SUBMITTED: Friday, April 09, 2010
The Internet Cash Machine (ICM) is a turn-key business opportunity that
offers prospective clients the ability to create single product websites, as
well as, Mall Webstores which comes pre-stocked with products, some of
which can be sold with no product cost to the merchant. The websites are
easily built with a few clicks of the mouse, yet are highly customizable for
advanced users. The websites are tied into a network of drop-shippers and
fulfillment center making it easy for clients to select products and deliver
them to their clients without handling them. Included in the program is a
mall webstore that ties all of the clients products together allowing them to
market a variety of products through an internet mall web site. Internet Cash
Machine also offers ICM clients merchant accounts with the ability to accept
credit cards and ACH services.
The 3 day trial is 3 days from the day the client signed up. Actually the $139.95 is billed on the 4th day after the signup.
The $2.97 charge is drafted immediately upon signup. At the same time the $139.95 is temporarily authorized on their account, which holds those funds for us. If they do not cancel during the 3 day trial period the $139.5 charge is then drafted from the account based on the initial authorization we placed on their account.
If they cancel within the 3 day trial period, the authorization for the funds is lifted and the money is again available for them in their account.
The $139.95 charge is initially placed on Pending Status in their account. That pending states remains until the funds are drafted the hold is lifted.
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