Iowa Steak Company What kind of meat is this?? Grimes Iowa

Why did it take over a month to respond to this complaint?  Yes, you do sell "Iowa Steaks" in other states.  I have also seen complaints from people in Michigan and Tennessee.  The "steaks" are poor quality and the only way that I would be happy is to have someone pick them up and give a full credit.

The story about one of your regular customers not having enough room on their credit card is suspicious.  When I gave them my credit card, they only made an impression of it.  They did not call anyone.  It is a good story.

Hello,

     I am sorry that you had an issue with a purchase that you made through our company.  Mike and Heather are employees of mine and sometimes they will stop at one of their regular customers homes when doing deliveries.  There are times when their customer does not have room on their credit card or in their bank account.  I am assuming this is what happened the day they stopped and spoke with you.  In regards to the ribeyes, did you contact our office to exchange them out for you?  We guarante Every piece of meat for taste, tenderness, or freezer burn for 1 full year from date of purchase.  Meaning if you do not like the taste, call us up and we will exchange them out for no additional charge.  We have millions of customers across the US and we do everything we can to make them happy in every way possible.  Please feel free to contact me personally.  Call 515-986-1085.  Ask for Frank and I will be more than happy to help you.  Thank you and have a blessed day.